YouTuber Potato Turtle Apologizes After Unannounced Visit to Jennie’s Agency

YouTuber Song Ji-yoon, who runs the channel Potato Turtle, apologized on July 14 after criticism over a video showing her visiting BLACKPINK member Jennie’s agency without a prior arrangement. The controversy centered on a bucket-list video in which Song attempted to contact Jennie by going to the agency office with gifts and a request to have coffee, an episode that was later made private after backlash grew. ¹

The apology has drawn attention as another example of the Notes App Apology format in Korean entertainment culture, where creators and celebrities address controversy through a written statement posted on social media. In this case, the central issue was not the wording of the apology alone, but the conduct shown in the video and how viewers interpreted an unannounced visit to an artist’s workplace.

Potato Turtle Apologizes Over Jennie Agency Visit

제니 소속사 무단 방문 사과 Seoul agency visit concept

Song posted her apology on Instagram on July 14, identifying herself as Bell Song Ji-yoon, the operator of the Potato Turtle channel. She wrote that she “sincerely apologized to everyone who felt uncomfortable” because of the video she had uploaded, and said the content was part of a project to complete 100 items on a bucket list. ¹

SBS News reported on July 15 that Potato Turtle had about 360,000 subscribers and that the video was built around the idea of having coffee with Jennie. The report said Song showed up unannounced at the office of Jennie’s personal agency before issuing the apology. ²

The video was reportedly uploaded on July 12, with the apology following two days later on July 14 after online criticism intensified. TV Report said the footage showed Song visiting OA Entertainment in Hannam-dong, ringing the entrance bell, and asking staff to pass a letter and bouquet to Jennie. The outlet also reported that the video was later changed to private. ³

Maeil Business / Star Today reported a similar sequence, saying the video included Song visiting Jennie’s agency and holding a sign at a concert asking Jennie to have coffee. The report said criticism focused on the decision to visit an artist’s workplace without arrangement, and that the video was made private as the controversy expanded. ⁴

Backlash Focused on Boundaries and Sasaeng Concerns

Several reports framed the backlash around boundaries between fandom, creator content, and artists’ private or work spaces. Top Star News reported that Song acknowledged she had not recognized that an unannounced visit involving a letter and bouquet could be seen as sasaeng behavior, a Korean term commonly used for intrusive fan conduct. ⁵

Financial News reported that the bucket-list video showed Potato Turtle going to Jennie’s agency in Yongsan with a letter, bouquet and balloons. The outlet said the criticism included concerns that the content could normalize intrusive visits to an artist’s private or work space. ⁶

In her Instagram statement, Song said her intention had been to convey sincerity, but that “the method was wrong.” She also apologized for acting rashly and said she would “act more carefully” going forward. ¹

The source material does not include a separate public statement from Jennie or her agency responding to the apology. The available reports focus on Song’s uploaded video, the criticism that followed, her Instagram apology, and the subsequent privatization of the video.

Video Made Private After Criticism

The decision to make the video private became part of the reported timeline. TV Report said the video was uploaded on July 12 and later made private after criticism; Maeil Business / Star Today and Financial News also reported that the video was turned private after the controversy grew. ³ ⁴ ⁶

That sequence left the apology as the main public record of Song’s response. Her statement presented the video as part of a personal bucket-list project, while acknowledging that the way she approached the agency and displayed a concert sign was inappropriate. ¹

Potato Turtle apology after Jennie agency visit K-culture trend

The incident has remained a narrowly defined entertainment controversy: a creator posted a bucket-list video involving an unannounced visit to Jennie’s agency, faced criticism over boundaries and intrusive fan behavior, made the video private, and apologized publicly. Based on the available source material, the confirmed outcome is Song Ji-yoon’s July 14 apology and her pledge to act more carefully in the future.